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Dr Rachna Gandhi commenced as Chief Data & Digital Officer in December 2021. Rachna is an experienced multi-industry ASX 30 and public sector executive. She has held roles across strategy, operations and digital, and has a track record in delivering transformations that achieve world class customer experience and growth in highly regulated and complex environments.
In her role as Chief Digital and Data Officer at Ramsay, Rachna leads the Australian digital and IT teams, while also working with international Ramsay teams to develop and deliver the global digital strategy and data management framework to enable Ramsay’s vision to be a patient centric integrated healthcare provider of the future.
Rachna has previously held positions where she was responsible for the customer service and digital transformation agenda at organisations including the Westpac Group and Suncorp. Rachna’s leadership experience in digital also extends to her time in the public sector as CEO of Service NSW which radically transformed government service delivery. Service NSW is regarded as best practice in customer centric service and digital transformation.
Rachna has led teams globally across business and technology domains and is passionate about building high-performing, customer obsessed teams and incubating a digital DNA.
Rachna has a Bachelor of Business and Doctor of Philosophy, as well as qualifications in Leadership, and Leading Strategic Transformations and Culture Renewal from Stanford University and Harvard University, USA.

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