Rachel Banks is the Chief People Officer for Westpac.

She is an accomplished Transformation, Strategy & People Executive with outstanding commercial acumen and extensive leadership experience in ASX and multinational organisations. Rachel is currently the Chief People Officer for Westpac’s Specialist Businesses Division which includes the subsidiary businesses BT Wealth and Panorama, BT General and Life Insurance, Pacific Bank, Auto and Specialist Finance and the Fin Tech Start Up Banking as a Service. Rachel is experienced in leading large teams through transformation, complexity and ambiguity from her time in senior HR roles and her previous career as a Partner at EY Consulting and CapGemini. 

Her ability to drive critical fast paced change especially in environments requiring influencing complex stakeholders across c-suite and board has become her trademark. Some of her work has included the challenges of navigating AMP through the fallout of the Royal Commission including supporting the subsequent ASIC investigation into Senior Executive Accountability and the implementation of the Sedgwick and BEAR Regime, the divestment of 7 businesses from Westpac’s core business in a 2 year period and developing an employee experience that saw these businesses engagement and retention at higher levels than the main group of Westpac. Rachel is also married and proud mother to 3 Young Adults a daughter at University and 2 sons in their final years of high school.