Carol is a highly experienced senior executive with a solid track record of leading large-scale and highly complex enterprise-wide transformation programs in the corporate, education and not for profit sectors.
Effective communication and building trusted relationships have been the hallmark of Carol’s success. She successfully navigates complex stakeholder environments by partnering with key stakeholders, particularly with Boards, CEOs and senior executives. Carol's strengths include strategy development and execution, and creating pragmatic and achievable business plans that deliver organisational value and improved business results.

Being action-orientated and passionate about driving high performing teams, Carol empowers people to reach their potential and perform at their best. She has a collaborative leadership style and builds commitment to an organisation’s goals and priorities by working across functions and teams, to articulate mutual benefits and gain support.

Carol is currently Chief Transformation Officer at Melba Support Services – a leading provider of services to people with disabilities throughout metropolitan and regional Victoria. She is responsible for the Future Melba program, an enterprise-wide initiative that will transform the organisation to deliver the highest quality outcomes for the people they support.