Mark was appointed to the joint role of State General Manager Westpac Retail Victoria/Tasmania and Chief Executive, Bank of Melbourne in 2019. Mark lead a team of more than 2,000 passionate Victorians and Tasmanians who serve over 2 million customers through a network of more than 230 branches and business banking centres across metropolitan Melbourne, regional Victoria and across Tasmania.
With 30 years’ experience in executive roles across Australia and Europe, Mark has a background in banking, franchising, retail, and oil and gas. Since coming to Australia from his role overseeing franchising for Abbey National’s retail banking business, Mark has held senior distribution roles at ANZ, National Australia Bank and RAMS. Between 2015 and 2019, Westpac’s franchised mortgage network RAMS more than doubled
under Mark’s leadership.
Together with his local executive team, Mark oversees a unique banking culture that’s integrated into local communities and has strong links to the economic prosperity of both states. With an offering that spans retail banking, business banking (including SME and property finance), and private banking on the Bank of Melbourne side, it is Victoria’s uniquely local banking alternative. As Australia’s first bank and oldest company, Westpac is a full-service financial services business that serves 13 million customers through a portfolio of brands in Australia, New Zealand and internationally. Bank of Melbourne supports the organisations and institutions that make Victoria one of the world’s most liveable places – from Melbourne’s newest arts hub in the city’s north, Collingwood Yards, to its famed food and wine culture at the annual Melbourne Food and Wine Festival, and the hallowed turf of the Melbourne Cricket Ground. Through its charitable foundation, Bank of Melbourne has supported more than 125 local charities with $3.6 million in grants. Each year, Westpac Foundation supports dozens of charities and social enterprises, such as STREAT and Good Cycles, through its community and social enterprise grants. The Westpac Scholars program has also supported a new generation of brilliant young Victorians and Tasmanians to challenge, explore and set new benchmarks in innovation, research, and social change with single and multi-year scholarships.
Mark holds a bachelor’s degree in Business Studies from the University of Ulster, and qualifications in strategy and organisation from Stanford University’s Graduate School of Business. Mark is passionate about customer service, diversity and inclusion.
Mark, his wife and their 3 children moved to Australia from Ireland in 2003. They live in Melbourne’s bayside suburbs and have adopted Collingwood in the AFL, while remaining dedicated supporters of Ireland’s national rugby union team.