With over 18 years in legal, governance, and risk management, I genuinely enjoy helping organisations find their way through complex regulations and manage risk while building cultures that prioritise accountability, resilience, and continuous growth (not everyone’s cup of tea I know). My focus has been in financial services and insurance, where I believe risk and compliance can be
powerful tools for driving strategic success—not just boxes to tick.
I’m driven by a few key principles: continuous improvement grounded in data, pragmatic and practical risk management, strong governance rooted in collaboration, and customer-focused strategies that create real value.
Throughout my career, I’ve had some standout experiences that I thought I’d share here so you can see what I’m about.
- At WorkCover Queensland, I developed a risk framework that cut compliance breaches by 15%, while also streamlining vendor management to achieve cost savings and ensure we met essential
compliance standards.
- Great governance is all about people. As a Non-Executive Director at Communify Queensland, I led the establishment of the organisation’s first Enterprise Risk Management framework and chaired the Risk Sub-Committee, helping embed a stronger risk.
- Customer focus is always at the core of my work. At Suncorp, I led the rollout of a Complaints Management Framework that transformed how we responded to customer feedback, cut compliance breaches by 30%, and raised customer satisfaction.
My aim is to build risk management practices that support compliance and make a positive difference to the people we serve.
When I’m not working, you’ll find me in a Pilates studio. I completed my instructor qualifications in 2021 and whilst I don’t teach as much as I'd love to, I do love to keep my practice up.